Terms and Conditions


This page explains the terms and conditions on which we agree you can make payments to TTCAA for air navigation fees / charges, journey permits, licenses and any other sundry services. Please read these terms and conditions carefully and make sure that you understand them, before making a payment. You should understand that by making a payment you agree to be bound by these terms and

Please note that these terms and conditions only relate to your use of our online payment system and do not govern any wider relationship that you may have with TTCAA.

You should print a copy of these terms and conditions for future reference.

  1. Information about us The TTCAA was established by Act No 11 of 2001 (amended by Act No. 17 of 2003).The TTCAA operates the website: www.caa.gov.tt
  2. Access to our site Whilst we intend that our site is available at all times, it is possible that our site may be unavailable for short periods of time so that we can carry out upgrades and maintenance.
  3. Your status By making a payment on our site, you warrant that:
    3.1.1 you are legally capable of entering into binding contracts;
    3.1.2 that you are authorized to make the relevant payments to us;
    3.1.4 that you are not resident in a country where making a payment to our site, in line with these terms and conditions would breach any laws in that country
  4. How the contract is formed between you and us
    After making a payment via our site, you will receive an email from us acknowledging that the TTCAA has received your transaction and processing of the payment has commenced. If any issue arises surrounding your payment, you will be notified by the TTCAA.
  5. Payments
    5.1 Payments may be made in the TT dollars or US dollars.
    5.2 Payments are made on our site by entering all information required by each field.
  6. Overpayments and Refunds
    6.1 Your cancellation rights and your right to a refund vary depending on the fees that you are paying
    6.2 In the case that we agree that an overpayment is made by you to TTCAA, then we will refund the amounts owed as soon as possible.
    6.3 If we are due to provide you with a refund then this will be made to the Card used to carry out the original transaction.
  7. How we use your information
    Please read the Privacy Policy for details on how we will use your information. By agreeing and accepting these terms and conditions you hereby agree and accept the terms of our Privacy Policy.
  8. Our liability to a business
    8.1 If the TTCAA fails to comply with these terms and conditions, we shall only be liable to you for the fees
    8.2The TTCAA will not be liable for losses that result from our failure to comply with these terms and conditions that fall into the following
    categories even if such losses were in our contemplation as at the date that the contract constituted by these terms and conditions was formed
    between us or being a foreseeable consequence of our breach:
    (a) loss of income or revenue;
    (b) loss of business;
    (c) loss of profits;
    (d) loss of anticipated savings;
    (e) loss of data; or
    (f) waste of management or office time.
  9. Written communications Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication by us to you will be electronic. We will contact you by email or provide you with information by posting notices on our site. For contractual purposes you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing.
  10. Notices
    10.1 Any notice to be sent by you or by us in connection with these terms and condition can be sent by letter or by email. Notices to us should be sent
    to one of the following addresses: Trinidad and Tobago Civil Aviation Authority, Caroni North Bank Road Piarco W.I. OR Email ttcaa@caa.gov.tt
    10.2 We will send notices to you by email to the email address that you supplied at the time of making a payment.
    10.3 Either of us can change the address for notices by telling the other in writing the new address, but the previous address will continue to remain valid for 7 days after the change is notified.
    10.4 If sent to the correct address, a notice will be treated as received 3 working days after sending if a letter or 24 hours if sent by email even if it is not actually received.
  11. Waiver
    The failure of either party to exercise or enforce any right conferred on that party under these terms and conditions shall not be deemed to be a waiver of any such right or operate to bar the exercise or enforcement thereof at any time or times thereafter. No waiver by us of any of these terms and conditions will be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with paragraph 9 above.
  12. Severability
    If any court or competent authority decides that any of the provisions of these terms and conditions or any provisions of a Contract are invalid, unlawful or unenforceable to any extent, the term will, to that extent only, be severed from the remaining terms, which will continue to be valid to the fullest extent permitted by law.
  13. .Law and jurisdiction
    These terms and conditions and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by Trinidadian law. Any dispute or claim arising out of or in connection with these terms and conditions or their formation (including non-contractual disputes or claims) will be subject to the non-exclusive jurisdiction of the courts of Trinidad.

Trinidad and Tobago Civil Aviation Authority

"Provision of a Regulatory Framework to facilitate a Safe, Secure and Effective Aviation Industry and Air Navigation Services within the Piarco Flight Information Region"

Flour Mix

Official Business Hours: Administrative and

Regulatory Sections: Mondays – Thursdays: 8:00am to 4:15pm Fridays: 8:00am to 4:00pm

Closed on Weekends, Public Holidays and after business hours. · Air Navigation Services Operations: 24 hour Service every day including Public Holidays.