Privacy Policy


The Trinidad and Tobago Civil Aviation Authority (TTCAA) and its subsidiary, Caribbean Air Navigation Services (CANAS) have developed this e-commerce privacy statement in order to demonstrate our commitment to safeguarding the privacy of those who utilize our e-commerce Web site. The Web site is developed in accordance with this privacy statement and adheres to the following privacy principles. This statement applies to all the departments and groups of the TTCAA and its subsidiary, CANAS, which are authorized to sell goods and services and to collect payments over the TTCAA’s network and the Internet.

Personal Information
Personal information is defined as data that can be used to uniquely identify or contact a single person. This information can include an individual’s name, contact information, opinions, social status and family relationships. Exceptions include certain publicly available information such as business address, name, title and fax. The TTCAA collects certain non-financial information about you – but only when that information is provided by you or is obtained with your authorization. The TTCAA does not collect or save any credit card or three digit security code information you may provide to complete your transaction.

How we use your Personal Information
The personal information we collect is non-financial in nature, and allows us to improve our services and content. We also use your personal information to help us develop, deliver and improve our services. From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms and conditions, and policies. We may also use personal information for internal purposes such as auditing, data analysis and research to improve our services and customer communication.

Treatment of Your Information
The TTCAA and its subsidiary will not provide any of your personal information to third parties without your permission, and we will not sell any personal information to third parties for purposes of marketing, advertising or promotion. The Web site covered by this policy may request personal information from you in order to complete an e-commerce transaction, for example, your name, phone number(s), physical address, shipping address (if different), e-mail address, credit card number and expiration date. Your information will be used only to execute the immediate transaction and for internal business needs of the TTCAA and its subsidiary.

Protection of Personal Information
TTCAA takes precaution to safeguard your personal information against loss, theft and misuse, as well as against unauthorized access, disclosure, alteration and destruction.

Network Security
The information you provide to the website covered by this policy is protected in transit by using a network protocol called Secure Sockets Layer (SSL). Through the use of SSL, information being transmitted is encrypted or scrambled to make it extremely difficult for anyone who intercepts the information to read it.

Caution on Links to Other Web sites
Our Web site may contain links to other Web sites. Please be aware that the TTCAA and its subsidiary are not responsible for the privacy practices of such other sites. The user is encouraged to be aware when they leave our Web site and to read the privacy statements of each and every Web site that collects information about you. This privacy statement applies solely to information collected by this Web site.

By conducting electronic commerce transactions on our Web site, you consent to the TTCAA and its subsidiary’s use and collection of the information you provide for the purposes of the transaction and other uses as specified in this statement. If the TTCAA and its subsidiary’s privacy guidelines change, such changes will be reflected on this page. By continuing to use our Web sites after a change is posted, you agree to the applicable version of these guidelines. Please refer to this policy before making a transaction or sharing personal information.


Trinidad and Tobago Civil Aviation Authority

"Provision of a Regulatory Framework to facilitate a Safe, Secure and Effective Aviation Industry and Air Navigation Services within the Piarco Flight Information Region"

Flour Mix

Official Business Hours: Administrative and

Regulatory Sections: Mondays – Thursdays: 8:00am to 4:15pm Fridays: 8:00am to 4:00pm

Closed on Weekends, Public Holidays and after business hours. · Air Navigation Services Operations: 24 hour Service every day including Public Holidays.