Supervisor Competencies 2026

Supervisor Competencies

Provide participants with the knowledge, skills, and attitudes necessary to effectively supervise and manage a team in the aviation work environment.

• Dates: 24–28 August 2026
• Duration: 5 Days
• Mode: In-person
• Location: Civil Aviation Training Centre (CATC), TTCAA
• Cost: USD 1,500.00
• Registration Deadline: 31 July 2026

• Newly appointed supervisors
• Team leaders and coordinators
• Operational personnel preparing for leadership roles
• Aviation professionals seeking supervisory development

Module 1 – Organising Team Resources

• Notions of the organisation
• Principles of organisation
• Determine skills, qualifications and experience of team members
• Evaluate required physical resources
• Assign tasks to team members
• Create work schedules
• Assess duties and tasks

Module 2 – Effective Supervision

• Supervision concepts and purpose
• Objectives of supervision
• Role of the supervisor
• Supervisor knowledge and skills
• Characteristics of supervision
• The ten commandments of the supervisor
• General supervisory tasks
• Supervising team adherence to management policies
• Techniques to motivate staff and raise morale
• Conducting supervision visits

Module 3 – Conduct of Briefings

• Brief team members
• Debrief team members
• Communicate management policies
• Identify team concerns, complaints, grievances, and suggestions

Module 4 – Managing Work Conflicts

• Recognise work conflict
• Apply conflict resolution strategies
• Confirm resolution of conflict

Module 5 – Reporting to Management

• Determine operational objectives
• Evaluate achievement of team objectives
• Collate information on team performance and productivity
• Collate data on deviations from policy
• Report on team performance and productivity
• Report to management on adherence and deviations from policies

Practical Component
Participants will engage in practical exercises and role-play, scenario-based discussions and application of supervisory and leadership techniques

Participants are assessed through:

• Progress tests
• Practical exercises
• Mastery tests conducted during the course

Participants who attend and successfully complete the programme will receive a Trinidad and Tobago Civil Aviation Authority (TTCAA) Civil Aviation Training Centre (CATC) certificate.

Please include a “Register Now” button or link to the following form:
TTCAA Registration Form – Trinidad and Tobago Civil Aviation Authority

Email: catc@caa.gov.tt
Phone: +1 (868) 66TTCAA ext. 2181